Shipping policy

payment confirmation
Once the order is authorized and verified, a confirmation email will be sent to you.
Once payment is confirmed, the order cannot be canceled or changed within this time. But we will do our best to support your request.
We provide worldwide shipping services. For customers in North America, Europe, Oceania, and Asia, we all adopt the free shipping model.

processing
It usually takes 3-4 business days to process your order. Please note that holidays and weekends are not included.

shipping
Shipments take approximately 7 to 15 business days to reach US, UK destinations. For other countries, the shipping time may be a little longer.Once your order has shipped, you will be sent an email notification with a tracking number.
Please Note: Total Delivery Time = Processing Time + Shipping Time

deliver goods
If you would like to track your order, please click “Order Tracking” for information.

shipping delay
Shipping times are estimates, calculated from the ship date, not the order date, and may take longer than estimated due to invalid addresses, customs clearance procedures, or other reasons.Usually it takes about 30 days to some countries, if the shipping is outside the time frame stated in the shipping policy, we will provide compensation.
If the package does not arrive in time, please submit a work order within 1 month of shipment and our representative will get back to you within 24 hours. Please note that late applications may not be accepted. Thank you for your understanding.

multiple addresses
We will not ship to multiple addresses on a single order. If you wish to have items shipped to more than one address, please place separate orders.

VAT
Items shipped internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not charge VAT (Value Added Tax). All taxes, duties and customs charges are the responsibility of the package recipient.Depending on the receiving country, your package may incur local customs duties or VAT charges. We recommend contacting your local customs office for more information on your country’s customs policy.